EAGLE Careers – Food Certification Manager

Open Position


Food Certification Manager

EAGLE is seeking a candidate with a food related degree to provide hands-on customer support. Strong customer service skills with an emphasis on relationship building and a proactive problem solver are desired. Experience working directly with customers in a business-to-business (B2B) environment is a plus. Must be well organized with effective project and time management skills.

Essential functions include:
  • Independently manage the audit process through the development of effective client relationships, timely scheduling, coordination of audit with client and auditor.
  • Support root cause analysis and corrective action activities internally and externally.
  • Strong technical knowledge in a GFSI program with competency to make certificate decisions
  • Organize, manage, and complete data requirements within EMIS related to audit management and other assigned tasks and projects.
  • Create, edit, and manage documentation for auditing and accreditation requirements as appropriate.
  • Support a culture of communication, teamwork, service, integrity, and value to the office, auditors and clients.
Essential Skills
  • Bachelors of Science in Agriculture, Animal Science, Food Science, or related discipline is a requirement.
  • A minimum of 2-years’ experience in a food related industry.
  • Knowledge in GFSI and/or the 17065 standard.
  • Customer service skills that demonstrate a customer-focused philosophy in a business-to-business environment (B2B).
  • Must be able to clearly and concisely communicate with employees, customers and auditors. Must be able to negotiate best compromises as necessary.
  • Must be proficient in Microsoft WORD, Excel, Outlook and PowerPoint and comfortable operating software (EMIS). Proficient in the Assessment databases.
  • Works with other employees, customers, and auditors to manage their interactions and the audit process. Refers unique, personnel performance or larger-scale issues to Supervisor.
  • Manages multiple audit processes simultaneously with the aid of office tools and software
  • Strong Administrative abilities required.
  • Familiarity and experience with ISO-type systems is a benefit.
  • Must continually work to enhance understanding of audit processes and requirements. For GFSI Programs must have food production or processing experience and understand the principles of HACCP.
  • Follows detailed procedures for the specific standard and process.
  • Project management and task completion skills.
  • Strong initiative and ability to work independently.
We offer:
  • Wage depends on qualifications and experience
  • Health, Dental, and Vision Insurance programs available
  • 401K program with company contribution (after first year)
  • Opportunity for growth
  • Flexible work environment
  • Paid holidays and vacation time
  • Volunteer Time Off
  • Monthly Cell Phone Reimbursement
  • Staff Appreciation Events
  • Company-paid covered parking
  • Business-casual work environment
  • Training & Development Opportunities
  • Open Door Policy
  • In-office preferred

No phone calls, please.

EAGLE is an Equal Opportunity Employer.

Please submit your resume and cover letter to Jennifer Canny.